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Human Resources Specialist
2 months ago
Position Level
Experienced
Location
DKN HOTEL GROUP
Employment Type
Full Time
Compensation
$68,000 - $75,000.00 per year
Travel Requirements
Up to 25%
Work Schedule
Day Shift
Department
Human Resources
Role Summary
Key Responsibilities:
Core Competencies
- Manage incoming calls, directing them appropriately.
- Provide support and information to team members regarding common inquiries and issues; initiate resolutions as needed.
- Ensure the department is adequately supplied with necessary materials.
- Maintain team member files in compliance with company policies and legal standards.
- Assist in addressing inquiries from employers and third parties concerning current and former employees.
- Prepare various communications and reports related to HR programs and administrative functions.
- Support the Human Resources Director with specialized projects, including research and data analysis.
- Employee Engagement & Culture Development
- Gather employee feedback to inform leadership on workplace improvements.
- Collaborate with leadership to design and implement recognition programs that align with company values and performance metrics.
- Support the recruitment and onboarding processes for new hires, ensuring consistency in onboarding materials.
- Oversee the background check process for new employees.
- Respond to candidate inquiries regarding job openings and application statuses.
- Facilitate the onboarding process for new team members, ensuring all necessary documentation is completed.
- Assist team members and management with inquiries related to HR policies and procedures.
- Engage in practices that foster positive employer-employee relationships and enhance employee morale.
- Maintain confidentiality regarding personnel matters.
- Support the semi-annual employee survey process.
- Address basic employee inquiries regarding benefits.
- Participate in annual open enrollment and new hire enrollment processes.
- Assist in reconciling monthly benefit billing.
- Assist the Payroll Administrator in payroll processing, ensuring accuracy in data preparation and auditing post-processing.
- Respond to basic payroll inquiries from team members and other departments.
None.
Judgment and Decision-Making:
Regularly exercise independent judgment within established guidelines and company policies.
Work Environment:
Office setting.
Qualifications:
Any combination of education and experience equivalent to a college degree or a mix of education, training, or experience that equips the individual with the necessary knowledge and skills for this role. A minimum of 2 years of experience in Human Resources administration is required. Experience with Paycom is preferred. Bilingual in Spanish is a plus.
Knowledge and Skills:
Proficient in MS Office applications such as Word, Excel, and Outlook. Professionalism and confidentiality are crucial, with a strong focus on customer service. Solid understanding of business English, spelling, punctuation, and office practices.
Skills and Abilities:
Ability to demonstrate courtesy and professionalism in all interactions. Strong organizational skills with a focus on maintaining accurate records. Must be service-oriented and capable of working under pressure to meet deadlines. Excellent written and verbal communication skills, with the ability to shift focus as needed.
Physical Requirements:
Ability to manage multiple tasks simultaneously, with the capacity to stand, sit, and walk for extended periods. Ability to lift up to 25 pounds.
Additional Information:
Awareness of safety and security protocols is essential. Commitment to embodying the values of DKN HOTEL GROUP in all interactions.