Sales Route Specialist
2 weeks ago
Classification:
Exempt for Base plus Commission routes, Non-Exempt for hourly routes.
We are Alsco Uniforms, a pioneer in the uniform and linen rental industry since 1889. Our commitment to enhancing the customer experience has made us a global leader, serving over 350,000 clients across 13 countries. Our mission is to meet our customers' needs with tailored solutions.
Employee Value:
At Alsco Uniforms, our workforce is our greatest asset. We pride ourselves on a legacy of strong financial performance, ongoing improvement, and exceptional customer service. We are looking for motivated individuals eager to advance their careers within our organization. We offer competitive compensation, comprehensive benefits, and continuous professional development.
Position Overview:
The Sales Route Specialist is responsible for fulfilling customer needs through effective up-selling and cross-selling while delivering outstanding service by managing all route-related duties. Additional responsibilities may be assigned as necessary. This role reports directly to the District Manager.
Benefits for Full-Time Employees:
- 401K Plan with Company Match
- Medical, Dental, Vision, FSA/HSA
- Life Insurance and Disability Insurance
- Paid Vacation, Sick Time, and Holidays
- Choice of Global Cash Card or Direct Deposit
- Opportunities for Career Advancement
- Learning and Development Programs
- Inclusive and Diverse Work Environment
Key Responsibilities:
- Identify and engage new customers, promote all service lines, and ensure a profitable product mix.
- Participate actively in promotions, training sessions, and audits.
- Adhere to company policies for onboarding new customers and managing service requirements.
- Foster customer loyalty and retention through exceptional service and relationship building.
- Safely operate a delivery vehicle, ensuring compliance with all laws and company regulations.
- Process customer payments and maintain accurate route documentation.
- Ensure timely delivery of complete textile loads and manage inventory effectively.
- Monitor competitive activities and keep service agreements updated.
- Return to the facility to offload soiled textiles and prepare route paperwork accurately.
- Follow both written and verbal instructions and perform additional tasks as directed.
Additional Responsibilities:
Support fellow service personnel as required by management.
Qualifications:
- Valid driver's license; CDL required when applicable.
- Clean driving record with no chargeable accidents or safety violations.
- Proven experience in safe vehicle operation and customer service.
- Strong verbal and written communication skills in English.
- Ability to recognize product variations and perform basic arithmetic.
- High School diploma or equivalent experience.
Travel Requirements:
Daily travel by delivery vehicle within assigned routes.
Work Environment:
Operating vehicles on public roads and navigating customer locations, including loading areas of industrial facilities.
Physical Demands:
Includes sitting, grasping, driving, lifting up to 75 lbs, and moving carts weighing up to 500 lbs.
Alsco is an Affirmative Action/Equal Employment Opportunity Employer.
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