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Retail Sales Specialist

2 months ago

Milwaukee, Wisconsin, United States Asurion Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Sales Specialist to join our team at Asurion. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service, troubleshooting and repairing electronic devices, and promoting our products and services.

Key Responsibilities:

  • Provide technical expertise and support to customers, troubleshooting and repairing electronic devices
  • Deliver award-winning customer experiences, ensuring customer satisfaction and loyalty
  • Upsell and promote Asurion products and services, achieving sales goals and targets
  • Contribute to the growth and development of the business, identifying opportunities for improvement and implementing solutions
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Self-manage and prioritize tasks, managing time effectively in a fast-paced retail environment

Requirements:

  • 1+ years of customer service or retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • Demonstrated ability to multitask efficiently in a dynamic environment
  • A passing background check (criminal and drug test)

What We Offer:

  • Ongoing training and development opportunities to enhance skills and knowledge
  • Competitive hourly pay and benefits package
  • Unlimited monthly bonus potential for outstanding sales performance
  • Career growth opportunities based on individual interests and performance
  • A supportive and collaborative work environment

About Asurion:

Asurion is a leading technology care company, dedicated to eliminating the fears and frustrations associated with technology. We provide innovative solutions and services to our nearly 300 million customers, ensuring they get the most out of their devices, appliances, and connections.

Asurion is an equal employment opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.