Field Support Specialist
24 hours ago
We are seeking a highly skilled Field Support Specialist to join our team at ON TIME DELIVERY & INSTALLATION SER. In this role, you will work closely with the Field Leader to manage daily operations, coordinate delivery and installation teams, and ensure high-quality service.
About the Job:
This position requires experience with appliance delivery and installation processes, administrative support, and on-site assistance to optimize team efficiency and uphold customer satisfaction. You will be responsible for assisting the Field Leader in organizing and scheduling delivery and installation routes, coordinating with team members, and providing on-site support during appliance deliveries and installations.
Responsibilities:
* Assist the Field Leader in organizing and scheduling delivery and installation routes.
* Coordinate with team members to ensure clarity on appliance installation requirements and assignments.
* Provide on-site support during appliance deliveries and installations, ensuring compliance with company standards and safety protocols.
* Maintain accurate records of completed jobs, client interactions, and appliance-specific performance metrics.
* Serve as a point of contact for clients and contractors to address questions or concerns related to appliance deliveries and installations.
Requirements:
* 2+ years of experience in appliance delivery and installation (required).
* Strong organizational and multitasking skills.
* Excellent communication and interpersonal abilities.
* Ability to troubleshoot and provide solutions for appliance-related installation challenges.
* Proficient in using scheduling software and other digital tools.
* Valid driver's license.
Estimated Salary:
$60,000 - $75,000 per annum, depending on experience.
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