IT Support Specialist

1 day ago


Orlando, Florida, United States SISL Global Full time

SISL Global is seeking an experienced IT Support Specialist to join our team. This role is responsible for delivering high-quality Regional Field IT Support services to our Business Units.

The estimated salary for this position is $70,000 - $90,000 per year, depending on location and experience.

Key responsibilities include:

  • Troubleshoot and resolve Service Center tickets within established SLAs
  • Perform maintenance, patches, and updates to all systems in a timely manner
  • Provide clear and regular submissions of Management Reports and Metrics

Requirements:

  • 3+ years of experience in IT support or a related field
  • Strong knowledge of Tier-2 Field IT support and asset management
  • Demonstrated proficiency in verbal and written communications skills


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