Administrative Assistant

7 days ago


Mason City, Iowa, United States SERVPRO of Austin & Albert LeaMason City Full time
Job Summary

We are seeking a highly skilled and organized Administrative Assistant to join our team at SERVPRO of Austin & Albert Lea/Mason City. As an Administrative Assistant, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our team in achieving our goals.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Manage administrative tasks, including data entry, scheduling, and record-keeping
  • Assist with coordinating crew and job scheduling
  • Perform general administrative duties, including answering phone calls and greeting visitors
  • Support other departments as needed
Requirements
  • 2+ years of administrative or office-related experience
  • Customer service experience, quality assurance, and scheduling a plus
  • Experience in a service industry environment a plus
  • Excellent organizational skills and strong attention to detail
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate and proprietary software
  • Minimum of HSD/GED preferred
  • Ability to successfully complete a background check subject to applicable law
Benefits
  • Competitive Compensation & Profit Sharing
  • Superior benefits
    • 100% employee paid Dental & Vision
    • Health Insurance after 30 days
    • 401K match up to 4%
    • AFLAC
    • PTO
  • Career Path & Advancement Opportunities
  • Professional Development & Certifications

SERVPRO of Austin & Albert Lea/Mason City is an EOE M/F/D/V employer. Each SERVPRO Franchise is Independently Owned and Operated.



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