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Library Assistant

2 months ago

Mason City, Iowa, United States City of Mason City, IA Full time
Job Summary

We are seeking a highly organized and detail-oriented Library Clerk to join our team at the Mason City Public Library. As a Library Clerk, you will play a vital role in providing excellent customer service to our patrons, maintaining the library's collections, and supporting the daily operations of the library.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to patrons, answering questions, and resolving issues in a professional and courteous manner.
  • Collections Maintenance: Shelve, straighten, and organize the library's collections, ensuring that materials are easily accessible to patrons.
  • Circulation Services: Circulate library materials, including checking out, checking in, placing holds, collecting fines and fees, and assisting patrons with the library's automated catalog.
  • Technical Support: Assist patrons with using the library's computers and patron database, and provide technical support as needed.
  • Administrative Tasks: Perform a variety of administrative tasks, including answering telephones, straightening shelves, and assisting with bulletin boards, displays, and programs.
Requirements
  • Education: Associate in Arts Degree or any acceptable equivalent combination of education and experience with an emphasis in libraries.
  • Skills: Ability to work well with computers, especially the Internet, and a working knowledge of library systems, policies, and procedures.
  • Abilities: Ability to communicate effectively, both orally and in writing, and establish and maintain effective working relationships with children, employees, supervisors, other departments, and agencies.
Benefits

The Mason City Public Library offers a limited benefits package for employees regularly working less than 40 hours per week, including paid holidays, prorated vacation, IPERS retirement pension, and an employee assistance program.