Administrative Assistant

2 weeks ago


Sioux City, Iowa, United States Servpro Full time
Job Summary

We are seeking a highly skilled and motivated Administrative Administrator to join our team at SERVPRO. As a key member of our staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our team in achieving our goals.

Key Responsibilities
  • Provide top-notch customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Manage administrative tasks, including scheduling, billing, and quality assurance, to ensure seamless operations.
  • Support our team in achieving our goals, including providing data and insights to inform decision-making.
  • Develop and maintain strong relationships with our clients, vendors, and partners.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve our processes and services.
Requirements
  • 2+ years of administrative or office-related experience.
  • Experience with billing, quality assurance, and scheduling a plus.
  • Experience in a service industry environment a plus.
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar.
  • Possess polite, confident, and excellent customer service skills, including listening and questioning skills.
  • Ability to remain calm and professional during tense or stressful situations.
  • Excellent organizational skills and strong attention to detail.
  • Very self-motivated and goal-oriented.
  • Ability to multi-task.
  • Capability to work in a fast-paced, team-oriented office environment.
  • Proficient in Microsoft Office (i.e., Outlook, Word, Excel).
  • Ability to learn new software, including Xactimate and proprietary software.
  • Minimum of HSD/GED preferred.
  • Able to successfully complete a background check subject to applicable law.
What We Offer

We offer a competitive pay rate, opportunities for growth and development, and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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