Client Relations Specialist

2 weeks ago


Miami, Florida, United States Club Med Full time

Position Title

Welcome & Services Coordinator

Location

In one of our resorts in Mexico, Caribbean or Canada

Languages Required

Fluent in English; proficiency in additional languages, particularly Spanish, is advantageous.

Experience Requirements

Prior experience in a similar role is preferred.

Contract Details

6-Month Contract

Company Overview

Club Med is a distinctive paradise established by Gilbert Trigano and Gérard Blitz, dedicated to offering individuals freedom, joy, and a strong sense of community.

Compensation Package

The All-Inclusive Career Compensation package includes:

  • 6-month contract (renewable)
  • Round trip airfare
  • Room & board
  • Access to resort amenities
  • Competitive salary and healthcare package

Role Overview

The Welcome & Services Coordinator is responsible for ensuring guest satisfaction throughout their stay, maintaining the promises made in marketing and adhering to Club Med standards.

Key Responsibilities

  • Maintain professional demeanor at all times
  • Assist guests during their arrival and departure
  • Provide tailored assistance to guests based on their loyalty status
  • Communicate information regarding the resort and Club Med’s offerings
  • Manage daily inquiries and communications
  • Support sales initiatives and suggest enhancements
  • Mentor new team members
  • Fulfill night duty responsibilities as required


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