Mobility Assistance Specialist

2 weeks ago


Orlando, Florida, United States Maximus Global Services Full time
Job Overview

Become a part of our dedicated team at Maximus Global Services

At Maximus Global Services (MGS), our primary goal is to "Experience the difference of our people serving your people through leadership, innovation, and partnership." We provide essential aviation support services across various airports in the United States.

MGS is currently seeking qualified candidates for the position of Mobility Assistance Specialist.

Compensation: $13.00 per hour Employment Type: Full Time or Part Time

Benefits Include:

  • Discounted travel with Spirit Airlines
  • Paid Time Off (for Full-Time roles)
  • Comprehensive Training
  • 401(k) Retirement Savings Plan
  • Health, dental, and vision insurance
  • Referral Incentives
  • Opportunities for Career Advancement

Key Responsibilities:

Deliver a range of services including mobility assistance and porter services while demonstrating outstanding customer service and communication abilities. Ensure the safety of both property and individuals.

Core Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  1. Maintain constant communication with the supervisor on duty. Review daily staffing and assignments.
  2. Provide mobility assistance (transporting wheelchairs to designated areas and waiting for passengers) while adhering to all security protocols. Assist passengers through customs and baggage claim to the curb only. Return the wheelchair to its original location after service is completed and notify the supervisor.

Available Shifts: Morning and Evening shifts

Essential Qualities:

  1. Integrity and Reliability
  2. Dedication
  3. Team Collaboration
  4. Innovative Thinking
  5. Effective Communication
  6. Exceptional Customer Service

Required Qualifications:

  1. High school diploma or equivalent.

Additional Requirements:

  1. Must demonstrate exceptional customer service and communication skills, both verbal and written.
  2. Successful completion of a background check and a post-offer/pre-employment drug/alcohol screening is required.
  3. Proficiency in reading, writing, and speaking English.
  4. Ability to foster positive relationships with both colleagues and clients.
  5. Capacity to manage the pressures of working with a high volume of the general public.

Other Responsibilities:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities that may be required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.



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