Front Desk Operations Manager

5 days ago


Denali National Park, Alaska, United States Aramark Full time
About the Role

As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations. With a strong focus on customer service and teamwork, this role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional results.

Key Responsibilities
  • Team Supervision & Leadership:
  • Assist in managing and supervising front desk staff to ensure consistent delivery of high-quality guest services.
  • Train, mentor, and motivate staff to provide exceptional customer service and adhere to hotel policies and procedures.
  • Coordinate with other departments to ensure smooth operational workflows and effective communication.
Requirements
  • Experience:
  • Minimum 2-3 years of experience in a front desk or guest services role, with at least 1-2 years in a supervisory or leadership position.
  • Skills:
  • Strong leadership and team management abilities, with experience motivating and mentoring staff.
  • Excellent communication and interpersonal skills, with the ability to effectively handle guest inquiries and complaints.
  • Salary:$45,000 - $55,000 per year (estimated).


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