Front Desk Associate
2 days ago
We are seeking a highly skilled Front Desk Associate to join our team. This is a great opportunity for individuals who enjoy working in a fast-paced environment, and providing exceptional customer service.
Job Summary:
- Greet and provide customer service to guests while anticipating their needs.
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
- Book reservations, rentals, and coordinate registration.
- Operate a register and/or software system to complete cash and credit card transactions.
- Answers phone calls and delivers messages as needed.
- Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
- Coordinate resolution of guest concerns.
- Communicates closely with all departments to ensure a seamless guest experience.
About the Role:
- Previous front desk experience required.
- Previous customer service experience preferred.
- Demonstrates excellent customer service skills.
- Demonstrates interpersonal and communication skills, both verbal and written.
- Demonstrate organizational skills, accuracy, and attention to detail.
Salary:
$17.60 per hour.
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