Adult & Transfer Center Support Specialist
1 week ago
Job Title: Adult & Transfer Center Support Specialist
Department: Adult & Transfer Center
Type of Employment: Federal Work Study
Location: University Center
Work Hours: Up to 25 hours per week during the Fall and Spring semesters; up to 35 hours per week during the Summer semester. Flexible scheduling may include evening and weekend shifts.
Role Summary:
This role is designed to provide essential assistance and support to the Adult & Transfer Center (ATC). The individual will engage in various aspects of daily operations to ensure smooth functioning.
Key Responsibilities:
The Adult & Transfer Center Support Specialist will focus on frontline tasks, including but not limited to:
- Responding to phone inquiries;
- Welcoming and assisting visitors with a positive attitude;
- Managing the office email inbox;
- Tracking adult and transfer students in the relevant student information systems effectively;
- Documenting communications with students;
- Collaborating with faculty, staff, and advisors in a cooperative team environment;
- Supporting ATC events;
- Participating in resource and recruitment fairs as required;
- Performing additional duties as assigned.
Qualifications:
This position requires proficiency in various software applications, including MS Office, SAP, Navigate, Slate, and Perceptive Content.
The ideal candidate should demonstrate the following qualifications:
- Strong verbal and written communication skills;
- A genuine desire to assist fellow students;
- Active listening and observational skills, along with the ability to provide clear and constructive feedback;
- Capability to work efficiently both independently and as part of a team;
- Ability to adhere to departmental guidelines and procedures;
- Sound judgment and accountability;
- Willingness to accept guidance from staff and prioritize tasks accordingly;
- Experience working with diverse populations.
Minimum Education: High School Diploma
Compensation: $12/hour
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