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E-Commerce Merchandising Support Specialist
2 months ago
Job Category :
Corporate Office
Requisition Number :
DIGIT014797
Position Overview:
The E-Commerce Merchandising Support Specialist plays a crucial role in facilitating vendor integration and collecting product setup data for various systems and processes within PL Marketing Inc.
Key Responsibilities:
This hybrid role requires a commitment to work in the Corporate Office at least one half day per week, depending on team requirements.
Ensure all products successfully complete the setup processes within the relevant systems, enhancing the digital presentation of items.
Responsibilities include but are not limited to:
- Item Validation
- Vendor Setup Documentation
- Setting Operational Attributes to Aid in Product Selection
- Providing Communication and Support for PL Marketing, Suppliers, and Internal Teams
Business Process Functions:
- Create and update Microsoft Office documents and spreadsheets
- Maintain common files for reporting purposes
- Support internal database management
- Prepare and distribute various reports on a weekly, monthly, and quarterly basis
- Update team SharePoint sites to monitor item progress
- Coordinate with multiple departments and suppliers as needed
Qualifications:
High school diploma or GED equivalent is required (college education is preferred).
Fluency in reading, writing, and communicating in English is essential.
Proficient knowledge of internet, email, and web-based applications is necessary.
Strong skills in Microsoft applications, particularly in creating and editing Excel spreadsheets, are required. Ability to adapt to new technologies is essential.
Strong organizational skills and the ability to prioritize tasks effectively are crucial.
Excellent interpersonal skills and the ability to collaborate with cross-functional teams are necessary.
Experience in handling customer inquiries and resolving issues is preferred.
Physical Requirements:
Must be able to remain seated or standing for extended periods.
Ability to lift 10-15 lbs. occasionally.
Desired Experience:
Previous administrative support experience in an office setting is advantageous.
Experience in retail or grocery sectors is beneficial.
Core Competencies:
Key competencies for success in this role include:
- Adaptability – Maintaining effectiveness amidst significant changes in tasks or environment.
- Building Strategic Relationships – Developing collaborative relationships with various stakeholders to achieve work objectives.
- Trust Building – Interacting with suppliers and colleagues in a manner that fosters confidence in intentions.
- Effective Communication – Clearly conveying information through various media.
- Decision Making – Identifying issues and opportunities, comparing data, and making informed decisions.
- Inclusion – Valuing diverse perspectives and working effectively with individuals of varying styles and abilities.
- Initiative – Taking proactive steps to achieve goals and generate innovative solutions.
- Self-Management – Working independently while effectively prioritizing and organizing tasks.
- Work Standards – Setting high performance standards and taking responsibility for completing assignments.