Brand Success Strategist

2 weeks ago


El Segundo, California, United States Flip Full time
About Flip and the Role

At Flip, we're revolutionizing the online shopping experience through social commerce. Our platform fosters a community-driven shopping environment where authenticity and connection matter. Flip brings together discovery, review, and purchase into one seamless journey, making every interaction a shared experience that drives trust and engagement.

The Opportunity

We're seeking a highly skilled and business-savvy Brand Success Specialist - Social Commerce to drive our mission forward. If you have a passion for consumer-facing start-ups, this is your chance to shape the future of social commerce at Flip.

Key Responsibilities
  • Brand Partnerships: High-volume client interactions (calls & emails) from the moment they are live and specific opportunities with existing ones to ensure a full assortment of products, secure exclusive deals, and collaborate on optimizations for top sellers.
  • Gross Merchandise Value (GMV): Expanding the selection of products among selected brands, optimizing pricing strategies, and maximizing content.
  • Revenue Growth through Storytelling: Leverage your excellent communication and negotiation skills to effectively re-negotiate margins, using compelling narratives that resonate with brand partners.
  • Prioritization: Your ability to act quickly and effectively is key in navigating the fast-paced nature of a startup environment, prioritizing tasks, clients, service level, streamlining processes, and troubleshooting challenges to drive high customer satisfaction.
Success Criteria
  • Influence actions from brands to help maximize the above, such as: more and better assortment, deals, content, and others, maintaining a healthy and diverse supply and a well-distributed pricing structure to drive Retention.
  • Achieving sustained growth in Gross Merchandise Value (GMV) and driving the growth of Total Margin.
Key Requirements
  • Volume: Experience performing a high volume of calls, and ability to schedule, prepare, and perform a high volume of client interactions (calls and the work to make them happen) with energy.
  • Influence Brands: Excellent communication and negotiation skills, to drive changes on assortment, adept at re-negotiating deals, free products, margins through compelling storytelling.
  • Prioritization Skills: Highly organized with a keen ability to prioritize across various topics and manage a diverse portfolio of brands effectively.
Why Join Us?

At Flip, you won't just have a job; you'll have the opportunity to make a significant impact and shape the future of online shopping. If you're a highly competitive and motivated leader with a passion for building strong industry relationships and delivering results, we want you on our team.

Compensation & Benefits

Base salary and total compensation will vary based on factors including but not limited to location, experience, and performance. Please note the base salary is just one component of the company's total rewards package for exempt employees. Other rewards may include equity, bonuses, long-term incentives, a PTO policy, and other progressive benefits.



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