Brand Success Strategist
3 weeks ago
At Flip, we're revolutionizing the online shopping experience through social commerce. Our platform fosters a community-driven shopping environment where authenticity and connection matter. Flip brings together discovery, review, and purchase into one seamless journey, making every interaction a shared experience that drives trust and engagement.
We're a rapidly growing company, fresh from our Series C funding round, where we raised $144 million, and now valued at $1.05 billion. We're poised to challenge industry giants and redefine online shopping. In this role, you will play a pivotal part in driving the long-term growth of brands on Flip.
Key Responsibilities:
- Brand Engagement: High-volume client interactions (calls & emails) from the moment they are live and specific opportunities with existing ones to ensure a full assortment of products, secure exclusive deals, and collaborate on optimizations for top sellers.
- Gross Merchandise Value (GMV): Expanding the selection of products among selected brands, optimizing pricing strategies, and maximizing content.
- Revenue Growth through Storytelling: Leverage your excellent communication and negotiation skills to effectively re-negotiate margins, using compelling narratives that resonate with brand partners.
- Prioritization: Your ability to act quickly and effectively is key in navigating the fast-paced nature of a startup environment to prioritize tasks, clients, service level, streamline processes, and troubleshoot challenges to drive a high customer satisfaction.
Success Criteria:
- Influence actions from brands to help maximize the above such as: more and better assortment, deals, content, and others maintaining a healthy and diverse supply and a well-distributed pricing structure to drive Retention.
- Achieving sustained growth in Gross Merchandise Value (GMV) and driving the growth of Total Margin.
Requirements:
- Volume: Experience performing a high volume of calls, and ability to schedule, prepare, and perform a high volume of client interactions (calls and the work to make them happen) with energy.
- Influence Brands: Excellent communication and negotiation skills, to drive changes on assortment, adept at re-negotiating deals, free products, margins through compelling storytelling.
- Prioritization Skills: Highly organized with a keen ability to prioritize across various topics and manage a diverse portfolio of brands effectively.
Why Choose Flip?
At Flip, you'll have the opportunity to make a significant impact and shape the future of online shopping. If you're a highly competitive and motivated leader with a passion for building strong industry relationships and delivering results, we want you on our team.
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