Business Development Consultant

5 days ago

Oklahoma City, Oklahoma, United States Jan-Pro Cleaning & Disinfecting Oklahoma City Full time
Job Description

JAN-PRO Cleaning & Disinfecting Oklahoma City is seeking an experienced and dedicated professional with over 5 years of custodial management experience, specializing in hard floor and carpet care, for a full-time Business Development Consultant role. In this position, you will provide exceptional customer service and support to our franchisees and their clients, acting as a liaison to ensure franchisees have the necessary resources and guidance to run their businesses successfully.

Key Responsibilities:
  • Act as a primary point of contact for franchisees, providing support and resources for their business operations.
  • Ensure franchisees are adhering to company standards and policies, providing guidance and coaching when necessary.
  • Monitor franchisee performance and provide recommendations for improvement.
  • Conduct regular site visits to franchise locations to assess operations and provide feedback.
  • Develop and maintain positive relationships with franchisees.
  • Address and resolve any issues or complaints from clients in a timely and professional manner.
  • Communicate with clients to ensure their satisfaction with services and identify opportunities for improvement.
  • Collaborate with other team members to develop and implement effective strategies for enhancing customer satisfaction.
Requirements:
  • Bachelor's degree in business or a related field preferred.
  • Minimum of 5 years in custodial management.
  • Strong communication and problem-solving skills.
  • Ability to build and maintain positive relationships with franchisees and clients.
  • Proficient in Microsoft Office and experience with CRM software preferred.
  • Willingness to travel regularly for site visits and meetings.
  • Bi-Lingual (Spanish) preferred.
  • Training of JAN-PRO Certified Business Owners.
EEOC Statement:

JAN-PRO Cleaning & Disinfecting Oklahoma City is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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