Administrative Assistant

7 days ago


Janesville Wisconsin, United States Mercyhealth Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Mercyhealth. The successful candidate will provide exceptional support to our medical office by performing a variety of administrative tasks.

Key Responsibilities
  • Answer and respond to patient inquiries and messages in a timely and professional manner.
  • Enter patient information and prescription refills into our electronic health record system.
  • Sort and distribute mail and packages to the correct departments.
  • Make appointments for patients and verify demographic and insurance information.
  • Register new patients and ensure accurate registration in our billing system.
  • Collect co-payments and work with patients to resolve payment issues.
  • Balance cash drawers and maintain accurate records.
  • Work with our referral team to schedule appointments and link referrals to appointments.
  • Make public announcements and page personnel as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a medical office or reception setting preferred.
  • Excellent communication and organizational skills.
  • Ability to multitask and work in a fast-paced environment.
  • Keyboarding efficiency at 35 wpm required.
Working Conditions

The Medical Office Coordinator will work in a dynamic and fast-paced environment, interacting with patients, staff, and external partners. The successful candidate will be able to work independently and as part of a team, with a strong focus on providing exceptional customer service.



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