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Network Support Specialist

4 months ago

Brooklyn Park, Minnesota, United States MRA-The Management Association Full time
JOB TITLE: Network Support Specialist

COMPANY: Scherer Bros. Lumber Co.

LOCATION: Brooklyn Park, MN Corporate Office

Do you have a passion for technology and a strong desire to make a significant contribution to a dynamic IT team? We are currently looking for a Network Support Specialist to join our team here at Scherer Bros. Lumber Co. In this role, you'll be vital in supporting and securing our network infrastructure. If you're a proactive problem solver with hands-on technical expertise, we'd love to hear from you

POSITION SUMMARY: Responsible for assisting the senior network administrator in proactively managing the Scherer Bros Lumber Co. voice and data network to provide a responsive, stable, and secure computing environment.

ESSENTIAL FUNCTIONS:
  • Participate in and/or direct the design, installation, configuration, maintenance, and troubleshooting of network servers and other related hardware/software
  • Conduct implementation activities for hardware and software with an understanding of well-planned testing methods
  • Provide network troubleshooting of switches/routers/firewalls/premise wiring
  • Provide backup support for VOIP phone system
  • Administer network permissions and security on all appropriate platforms and adhere to requirements for confidentiality
  • Assist with the development of I/T standards, written procedures, and training materials
ADDITIONAL RESPONSIBILITIES:
  • Demonstrate a positive company image in attitude, dialogue, and appearance
  • This position will occasionally require work hours beyond the normal workday based on the demands of the business. It has a moderate to high demand for tight deadlines
  • Gain a general understanding of application software and hardware outside the immediate scope of responsibilities to understand the overall impacts of enhancements and changes and provide backup support if needed
  • General knowledge of business processes in retail and manufacturing
  • Promote and practice all safety policies and procedures
EDUCATION & EXPERIENCE:
  • Bachelors, Associate's, or technical degree from an accredited technical college with 2 or more years of directly related experience and level of responsibility
KNOWLEDGE, SKILLS & ABILITIES:

Working knowledge of these preferred:
  • Windows 10/11 desktop
  • Windows Server administration
  • SQL Server 2019 administration
  • Help Desk Software
  • VMWare Server administration
  • Microsoft Exchange and Outlook administration
  • Switch/router hardware and software configuration
  • Demonstrated ability in verbal and written communication skills
  • Demonstrated organization skills
  • Demonstrated ability to work collaboratively with a variety of people and teams
  • Demonstrated ability to work under pressure when resolving end user issues
  • Demonstrated ability to read, analyze, and interpret technical procedures
Experience in these areas is a plus:
  • Citrix Server administration
  • Storage Area Network (SAN) administration (Pure)
  • Palo Alto Firewall
  • Email filtering software (Mimecast)
  • Microsoft Office platform
  • Epicor BisTrack ERP and Administration
  • Microsoft SharePoint Administration
PHYSICAL DEMANDS:
  • Light lifting required (20 – 30 lbs)
  • Some heavy lifting on occasion (greater than 30 lbs)
  • Extensive computer use required
  • Frequent sitting for long periods of time
ENVIRONMENT & PHYSICAL WORKING CONDITIONS:
  • Majority of work to take place in office (95%)
  • Exposure to production and yard environment (5%)
  • Exposure to loud noises
  • Exposure to dust and other pollutants
  • Exposure to mechanical equipment in operation
  • Exposure to temperatures ranging from extreme heat to extreme cold
  • Travel to and from locations required
LICENSE(S) AND/OR CERTIFICATE(S):

Required:
  • Valid MN Drivers License
MRA is an Equal Opportunity/Affirmative Action Employer