Front Desk Clerk

3 weeks ago


Richmond Heights, Virginia, United States Hyatt Place Full time
Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hyatt Place Richmond Airport. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:
  • Provide exceptional guest service and ensure a warm and welcoming experience for all guests
  • Handle room reservations, check-in, and check-out processes
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Maintain accurate and up-to-date records of guest information and room assignments
  • Collaborate with other hotel staff to ensure seamless guest experience
Requirements:
  • High school diploma or equivalent required
  • 1 year of hotel experience preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of hotel software
What We Offer:
  • Competitive hourly rate of $15.50
  • Benefits package including medical, dental, and vision coverage
  • 401(k) retirement plan and employee assistance program
  • Opportunities for career growth and professional development

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