Guest Relations Coordinator

2 months ago


New York, New York, United States Vic's Full time
Position Overview

At Vic's, we pride ourselves on our culinary excellence rooted in authentic Italian traditions, focusing on artisanal pasta and pizza crafted with locally sourced ingredients.

We are in search of a skilled **Guest Relations Coordinator** who thrives in dynamic environments and radiates positive energy.

Our ideal candidates are responsible, amiable, and dedicated individuals who possess a strong work ethic and a genuine passion for hospitality. They should enjoy working in a vibrant, fast-paced atmosphere.

Key Responsibilities:
  • Welcome patrons as they enter the establishment.
  • Assist guests with reservations and escort them to their designated tables.
  • Provide accurate estimates for wait times.
  • Maintain comprehensive knowledge of restaurant operations, including hours of service, directions, and awareness of the surrounding area.
  • Recognize and remember regular patrons and VIPs.
  • Exhibit strong organizational skills and efficiency.
  • Communicate effectively with bar, service, kitchen, and management teams.
  • Understand the seating arrangements and configurations of the main dining area.
  • Uphold a positive and professional demeanor in all workplace interactions.

What We Offer:

  • Paid Time Off
  • Transit Benefits
  • Dining Discounts
  • Shared Medical Plan
  • Soul Cycle Classes

This role requires availability during daytime, evening, and weekend hours, with a commitment to full-time work.

Vic's is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on various protected characteristics.



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