VIP Host
4 days ago
Chinook Winds Casino Resort is seeking a highly motivated and customer-focused VIP Host to join our team. As a VIP Host, you will be responsible for providing exceptional service to our valued guests, building strong relationships, and driving revenue growth through strategic promotions and events.
Key Responsibilities:- Act as an ambassador for the casino, displaying a professional manner at all times.
- Encourage new membership to the Winners Circle and promote repeat trips with a focus on VIP players.
- Monitor player activity and promote play with the appropriate action, such as in-person contact, email, or phone call.
- Provide complimentary services from the player tracking reward system and fully understand the reward program, group tracking, player evaluation, and complimentary provisions.
- Prepare guest confirmations of reservations or cancellations using current offers or complimentary services.
- Update the Host CRM database with communications and preferences.
- Assist with the planning and implementation of assigned parties, promotions, special events, tournaments, and off-property events.
- Access the player tracking system and make edits as necessary.
- Query the player tracking database for specific marketing and gaming information, including guest demographics, comments, and needs.
- Assist with events, including ushering, setup, breakdown, and item distribution.
- Handle guest confrontations and complaints in a professional manner.
- Able to reach individual and departmental sales goals.
- Know the layout and amenities of all guestrooms, including special features, locations, etc.
- Be well-versed and up-to-date on all events and promotions and able to answer guest questions.
- Provide information regarding local area tourist spots, attractions, restaurants, and services, as well as accurate directions to destinations.
- Coordinate delivery of amenities, floral orders, and other specialty requests by Executive Hosts or Management.
- Ensure the Elite room is maintained in a presentable manner and stocked appropriately.
- Adhere to the confidentiality policy of Chinook Winds Casino Resort.
- Ensure full compliance with departmental and company internal controls, policies, procedures, and regulations.
- Must be 21 years or older.
- Competency statements, including communication skills, customer orientation, decision-making, detail orientation, interpersonal skills, and ability to maintain a high level of accuracy.
- Must be a self-starter, highly motivated, and able to work in a fast-paced environment.
- Must be willing to work flexible hours, including weekends, evenings, and holidays.
- High school diploma or GED.
- Two years of experience in gaming or hospitality in a high-volume guest service area.
- One year of experience in Player's Club or other equivalent experience required.
- Proficient in using Microsoft Office applications, including Word, Excel, and Outlook.
- CRM or Oasis Player Rating System preferred.
- Host CRM experience preferred.
- Must have a valid Oregon driver's license.
- Must obtain a Siletz Tribal Gaming License.
- Must obtain an OR Food Handlers Permit within 30 days of employment.
- Must obtain an OLCC Alcohol Service Permit within 30 days of employment.
- Must obtain a CWCR VIP Card within 30 days of employment.
-
VIP Host
6 hours ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Full timeJob Title: VIP HostChinook Winds Casino Resort is seeking a highly skilled and experienced VIP Host to join our team. As a VIP Host, you will be responsible for providing exceptional guest service to our high-value players, ensuring their experience is memorable and enjoyable.Key Responsibilities:Act as an ambassador for the casino, displaying a professional...
-
VIP Host
1 month ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Full timeJob SummaryWe are seeking a highly motivated and customer-focused VIP Host to join our team at Chinook Winds Casino Resort. As a key member of our gaming team, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and fostering long-term relationships with our valued players.Key ResponsibilitiesAcquisition and...
-
VIP Host
4 weeks ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Full timeJob SummaryWe are seeking a highly motivated and customer-focused VIP Host to join our team at Chinook Winds Casino Resort. As a key member of our gaming team, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and fostering long-term relationships with our valued players.Key ResponsibilitiesAcquisition and...
-
Elite Room Host
7 hours ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Full timeJob SummaryThe Chinook Winds Casino Resort is seeking a highly skilled and experienced Elite Room Host to join our team. As an Elite Room Host, you will be responsible for providing exceptional guest service and ensuring that our VIP guests have an unforgettable experience.Key ResponsibilitiesProvide personalized service to VIP guests, ensuring their needs...
-
Elite Room Host
4 weeks ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Hotel Full timeJob SummaryWe are seeking a highly skilled and customer-focused Elite Room Host to join our team at Chinook Winds Casino Resort Hotel. As an Elite Room Host, you will be responsible for providing exceptional guest service and ensuring that our VIP guests have an unforgettable experience.Key ResponsibilitiesProvide personalized service to our VIP guests,...
-
Elite Room Host
3 weeks ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Full timeJob Title: Elite Room HostChinook Winds Casino Resort is seeking a highly skilled and customer-focused Elite Room Host to join our team. As an Elite Room Host, you will be responsible for providing exceptional guest service and ensuring that our VIP guests have an unforgettable experience.Key Responsibilities:Maintain a clean and well-stocked Elite Room...
-
Elite Room Host
4 days ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Full timeJob SummaryChinook Winds Casino Resort is seeking a highly skilled and customer-focused Elite Room Host to provide exceptional guest service and create memorable experiences for our valued players. As a key member of our team, you will be responsible for maintaining the Elite Room area, ensuring it is properly stocked and presented, and coordinating with...
-
VIP Host
4 weeks ago
Lincoln City, Oregon, United States Chinook Winds Casino Resort Hotel Full time{"h1": "Player Relations Specialist", "p": "At Chinook Winds Casino Resort Hotel, we are seeking a skilled Player Relations Specialist to join our team. As a key member of our gaming team, you will be responsible for engaging players, fostering loyalty, and maximizing revenue through targeted promotions and personalized services. Responsibilities: *...
-
VIP Host
3 months ago
Lincoln City, United States Chinook Winds Casino Resort Full timeJob Type Full-time Description Position Summary Responsible for acquisition, retention, growth, and reactivation of players. Utilizes relationship building, property amenities, events, and player offers to generate revenue by creating additional trips. Acts as an ambassador of the Winner's Circle encouraging enrollment within the club and provides...
-
VIP Host/Hostess
5 days ago
Atlantic City, United States Ocean Casino Resort Full timeAbout the Role The VIP Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc. Position Responsibilities Maintain established company and Departmental uniform, appearance and hygiene standards at all times. Maintain a clean and organized work station at all...
-
VIP Services Representative
3 weeks ago
Michigan City, Indiana, United States Boyd Gaming Full timeJob Title: VIP Services RepresentativeBoyd Gaming Corporation is seeking a highly skilled and experienced VIP Services Representative to join our team. As a key member of our casino team, you will be responsible for providing exceptional service to our premium players, ensuring their experience is nothing short of exceptional.Key Responsibilities:Provide...
-
VIP Services Ambassador
4 days ago
Michigan City, Indiana, United States Boyd Gaming Full timeJob Title: VIP Services RepresentativeBoyd Gaming Corporation is a leading casino entertainment company in the United States, committed to delivering exceptional experiences to our guests. We are seeking a highly skilled and customer-focused VIP Services Representative to join our team.Job Summary:The VIP Services Representative will provide personalized...
-
VIP Services Representative
3 months ago
Michigan City, United States Boyd Gaming Full timeCompany Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current...
-
Elite Room Host
4 weeks ago
Lincoln City, United States Chinook Winds Casino Resort Full timeJob Type Full-time Description Position Summary The Elite Room Host is responsible for providing excellent guest service and responding to the requests of all guests within the Elite Room. They will service the Elite Room area by ensuring the room is properly maintained and stocked, they will coordinate with hosts to provide complementary services to entice...
-
Host
10 hours ago
Park City, Utah, United States Goldener Hirsch Full timeRestaurant Host Job DescriptionThe Goldener Hirsch Inn and Residences is seeking a skilled Restaurant Host to provide exceptional service to our guests. As a key member of our team, you will be responsible for ensuring a positive experience for our guests from arrival to departure.Key Responsibilities:Greet guests warmly and provide courteous...
-
Host
4 weeks ago
Park City, Utah, United States Goldener Hirsch Full timeJob Title: Restaurant HostAt Goldener Hirsch Inn and Residences, we are seeking a skilled Restaurant Host to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience from arrival to departure.Responsibilities:Greet guests warmly and provide courteous...
-
Restaurant Host
3 weeks ago
Park City, Utah, United States Auberge Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Restaurant Host to join our team at Auberge Resorts Collection. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience from arrival to departure.Key ResponsibilitiesGreet guests warmly and provide courteous...
-
F&B Host
2 weeks ago
Lincoln City, United States Chinook Winds Casino Resort Full timeJob Type Full-time Description Position Summary Responsible for providing exemplary customer service in any of our restaurants by performing tasks including greeting & seating guests, packaging to-go orders. Essential Functions Greets guests and seats them at tables suitable to their needs as necessary. Takes, prepares, and packages food orders as...
-
Premium Experience Host
4 days ago
Kansas City, Missouri, United States ASM Global Full timePremium Experience Host Job DescriptionAs a Premium Experience Host at ASM Global, you will be responsible for delivering exceptional client services, hospitality, and support during premium events. Your role involves engaging with and assisting all clients who purchase season suites, box seats, lounge access, or other premium experiences for our events.Key...
-
Premium Experiences Host
1 month ago
Kansas City, United States ASM Global Full timeAs the Premium Experience Host at Thunder Ridge Nature's Arena, your responsibility is to deliver top-notch client services, hospitality, and support during premium events. Your role involves engaging with and assisting all clients who purchase season suites, box seats, lounge access, or other premium experiences for our events. You'll coordinate with the...
-
Premium Guest Services Associate
2 months ago
Michigan City, Indiana, United States Boyd Gaming Full timeCompany Overview Boyd Gaming Corporation is a leader in the gaming industry across various jurisdictions in the United States, recognized as one of the foremost casino entertainment companies. Our commitment to innovation and excellence drives us to maintain our leadership position in the market. With a solid foundation built on past achievements, strategic...
-
Hospitality Ambassador
4 weeks ago
Park City, Utah, United States Auberge Resorts Full timeAuberge Resorts: A Role of Excellence **Welcome to the Heart of Hospitality** At Auberge Resorts, we're committed to delivering exceptional guest experiences. As a Restaurant Host, you'll play a vital role in upholding our high standards of service and ensuring every guest feels welcome and valued. **Key Responsibilities:** * Greet guests warmly and...
-
Guest Services Staff
4 months ago
Kansas City, United States Aeg Worldwide Inc Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Customer Service Ambassador
4 hours ago
Kansas City, Kansas, United States BORDERTOWN INDIGO SKY CASINOS Full timeJob Summary:As a Customer Service Ambassador at BORDERTOWN / INDIGO SKY CASINOS, you will be responsible for providing exceptional service to our guests, exceeding their expectations through gracious, enthusiastic, and personalized service. You will work closely with our team to ensure that every guest has an unforgettable experience.Key Responsibilities:*...
-
Event Ambassador
11 hours ago
Redwood City, California, United States Longfellow Real Estate Partners Full timeAbout Longfellow Real Estate PartnersLongfellow Real Estate Partners is a dynamic and innovative real estate investment, development, and management company that specializes in the life sciences sector. With a strong focus on building lasting relationships and delivering exceptional experiences, we strive to create a work environment that fosters growth,...
-
Event Ambassador
3 weeks ago
Redwood City, California, United States Longfellow Real Estate Partners Full timeAbout Longfellow Real Estate PartnersLongfellow Real Estate Partners is a dynamic and innovative real estate company dedicated to investing in the life sciences sector. With a strong focus on community and connection, we strive to develop deep and lasting relationships with our team, investors, clients, vendors, and community.We are a highly entrepreneurial...
-
Agent-Guest Relations
4 weeks ago
New York City, United States Marriott International, Inc Full timeNew York, NY New York, NY Full-time Full-time $30.32 - $40.42 an hour $30.32 - $40.42 an hour 1 hour ago 1 hour ago 1 hour ago Job Number 23101979 Job Category Rooms & Guest Services Operations Location JW Marriott Essex House New York, 160 Central Park South, New York, New York, United States Schedule Full-Time Located Remotely? N Relocation? N Position...
-
Event Concierge
4 weeks ago
redwood city, United States Longfellow Real Estate Partners Full timeCompany Background:Longfellow Real Estate Partners is a vertically integrated real estate company dedicated to investing in the rapidly growing and highly specialized life sciences sector. Longfellow is a highly entrepreneurial organization where we pride ourselves on a shared work ethic and a focus on accomplishing collective objectives. Longfellow strives...