Elite Room Host
7 hours ago
Job Summary
The Chinook Winds Casino Resort is seeking a highly skilled and experienced Elite Room Host to join our team. As an Elite Room Host, you will be responsible for providing exceptional guest service and ensuring that our VIP guests have an unforgettable experience.
Key Responsibilities
- Provide personalized service to VIP guests, ensuring their needs are met and exceeded.
- Maintain a clean and well-stocked Elite Room, ensuring a high level of presentation and quality.
- Coordinate with hosts to provide complementary services and promotions to entice continued gaming.
- Assist in the implementation of promotions, special events, tournaments, and parties.
- Provide information regarding local area tourist spots, attractions, restaurants, and services.
- Act as an ambassador for the casino, displaying a professional manner at all times.
Requirements
- One year experience in Gaming or Hospitality in a high-volume guest service area.
- Six months experience in Player's Club or other equivalent experience required.
- Proficient in using Microsoft Office Applications to include Word, Excel, and Outlook.
- CRM or Oasis Player Rating System preferred.
- Host CRM experience preferred.
Working Conditions
The work environment is fast-paced and dynamic, with multiple distractions. The noise level is moderate to loud, and the environment is subject to smoke and associated effects.
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