VIP Host

6 days ago


Lincoln City, Oregon, United States Chinook Winds Casino Resort Hotel Full time

{"h1": "Player Relations Specialist", "p": "At Chinook Winds Casino Resort Hotel, we are seeking a skilled Player Relations Specialist to join our team. As a key member of our gaming team, you will be responsible for engaging players, fostering loyalty, and maximizing revenue through targeted promotions and personalized services.

Responsibilities:

* Represent the casino professionally and build strong relationships with players.
* Encourage enrollment in player loyalty programs and promote repeat visits.
* Monitor player activity and provide personalized incentives to drive engagement.
* Coordinate guest services and maintain loyalty reward programs.
* Assist in planning and executing various gaming events and promotions.
* Handle guest inquiries and resolve issues promptly and courteously.
* Meet sales targets and contribute to the overall success of the department.
* Stay informed about current events and promotions to assist guests effectively.
* Provide guests with local area information and services as needed.

Requirements:

* High School Diploma or G.E.D. required.
* Two years of Gaming or Hospitality experience in a guest service role.
* One year of Player's Club or similar experience preferred.
* Proficiency in Microsoft Office applications; CRM experience a plus.
* Valid Oregon Driver's License and necessary permits required.
* Willingness to work flexible hours, weekends, and holidays.

Physical Demands:

* Stand and walk frequently.
* Handle and reach objects constantly.
* Bend and lift items occasionally.

Work Environment:

* Dynamic gaming setting with moderate to loud noise levels.
* Employment conditions include drug screening and background checks.
"}


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