Event Ambassador

13 hours ago


Redwood City, California, United States Longfellow Real Estate Partners Full time
About Longfellow Real Estate Partners

Longfellow Real Estate Partners is a dynamic and innovative real estate investment, development, and management company that specializes in the life sciences sector. With a strong focus on building lasting relationships and delivering exceptional experiences, we strive to create a work environment that fosters growth, collaboration, and community.

Job Summary

We are seeking a highly motivated and personable Event Ambassador to join our Elevate team in Redwood City. As the face of Longfellow and Elevate, you will be responsible for delivering exceptional customer service, hosting curated events, and cultivating meaningful relationships with our tenants, partners, and vendors.

Key Responsibilities
  • Host and execute events that align with our core pillars and values, fostering a sense of community and connection among our tenants.
  • Provide exceptional customer service, responding to property inquiries and communicating issues to the appropriate team members.
  • Cultivate positive relationships with clients, vendors, VIPs, and partners, ensuring a high level of satisfaction and loyalty.
  • Develop and maintain strong relationships with hospitality vendors, ensuring seamless execution of events and services.
  • Send recognition and appreciation gifts to customers as needed, demonstrating our commitment to building strong relationships.
  • Provide content to our Social Media associate, ensuring our online presence is engaging and informative.
  • Create and distribute the monthly Elevate newsletter, flyers, and event collateral to our customer base.
  • Manage Elevate's custom App content, including event information, amenity space details, and analytics reporting.
  • Capture event and programming data to demonstrate tenant engagement and impact.
  • Ensure the Elevate space is fully operational, inviting, and maintains brand standards at all times.
  • Collaborate and communicate across verticals on various projects, submitting work orders for facilities and cleaning requests, and placing orders to maintain stock and supplies.
  • Assist on various ad hoc projects that arise, demonstrating flexibility and a willingness to adapt.
Requirements
  • Bachelor's Degree preferred.
  • Customer service experience, preferably in the hospitality industry.
  • Highly personable with a desire to serve people well.
  • Excellent oral and written communication skills.
  • Highly proficient in Microsoft Office.
  • Ability to handle multiple tasks with strong organizational skills.
  • Detail-oriented with an independent work ethic.
  • Ability to grasp new concepts quickly.

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