Patient Scheduling Coordinator

2 weeks ago


Rome, New York, United States Romehosp Full time


Rome Health, a prominent healthcare provider in Central New York, is on the lookout for a dedicated Patient Scheduling Coordinator to join our Patient Access Services Team.

Key Responsibilities:

As a Patient Scheduling Coordinator, you will:

  • Collaborate effectively with various service departments to optimize patient scheduling based on staffing availability, provider calendars, and service duration.
  • Create scheduling blocks tailored to specific services, ensuring alignment with operational hours.
  • Manage appointment scheduling for outpatient departments, adhering to established timelines.
  • Handle a high volume of incoming calls from referring offices and patients, assisting with scheduling, cancellations, and rescheduling of procedures.
  • Provide training and mentorship to new hires in Central Scheduling, offering constructive feedback to fellow schedulers.
  • Adjust appointments as necessary to accommodate patient needs or requests from referring offices.

Qualifications:
While experience in an acute care hospital, physician's office, or healthcare agency is advantageous, it is not mandatory. A high school diploma or equivalent is required. Previous experience in Patient Access or Registration is preferred but not essential. Certification such as CHAA/CHAM is a plus but not a requirement.

At Rome Health, we pride ourselves on delivering comprehensive healthcare services, ensuring that our patients receive quality and compassionate care at every stage of life. Join us in our mission to connect individuals with the best clinicians and advanced technologies, making healthcare accessible for all.



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