Golf Gear Service Associate

2 weeks ago


White Plains, New York, United States Golf & Tennis Pro Shop, Inc. dba PGA TOUR Superstore Full time
Position Overview

Under the supervision of the Experience Manager, the Club Repair Associate plays a crucial role in enhancing the customer shopping experience by collaborating with retail staff. This position works closely with the Services Supervisor to optimize the Club Repair Desk operations and build enduring customer relationships.

  • Immediate Eligibility for Medical, Dental, and Vision Benefits (for Full-Time Associates)
  • Work-Life Balance / NO LATE NIGHTS
  • 25% Discount for Associates
  • Engagement in Community Service - Matching Gift Program & The First Tee
  • Opportunities for Career Advancement
Primary Responsibilities of the Club Repair Associate:

The primary focus of the Club Repair Associate is to guarantee that every customer receives outstanding service. Additional duties include:

  • Efficiently managing retail transactions, including returns and exchanges
  • Making equipment adjustments with specialized tools
  • Accurately completing Club Repair work orders
  • Promptly addressing customer inquiries and concerns
  • Keeping abreast of the latest advancements in golf technology and products
Qualifications and Skills for the Club Repair Associate:
  • Preferred experience of 2+ years in retail materials handling or club repair
  • Capability to stand for extended periods, lift heavy items, and work flexible hours
  • GED or high school diploma

Additional Responsibilities

Please be aware that this job description may not cover all tasks and responsibilities. Duties may be adjusted at any time without prior notice. We are dedicated to fostering a diverse and inclusive workplace, free from discrimination. If you encounter any form of discrimination, please report it to Human Resources immediately.



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