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Food Service Associate
2 months ago
Position Overview
As a vital member of our team at Sonesta Hotels, the Restaurant Server/Runner plays a crucial role in delivering exceptional dining experiences to our guests.
Work Environment
- Fast-paced and dynamic atmosphere.
- Primarily indoor work settings.
- Ability to work in varying temperature conditions, including kitchens and storage areas.
Physical Requirements
- Capability to lift and carry items weighing up to 50 pounds occasionally, and 20 pounds frequently.
- Frequent bending, kneeling, and reaching are necessary.
- Must be able to stand for the duration of the shift.
Work Schedule Expectations
- Flexibility to work on weekends, holidays, and various shifts is essential.
- Shifts may range from ten to twelve hours as needed.
Qualifications and Experience
- A minimum of two years of experience in a full-service restaurant is preferred, ideally in a fine dining context.
- High school diploma or equivalent is preferred.
Key Responsibilities
- Warmly greet and acknowledge guests upon arrival, ensuring a professional and friendly interaction.
- Possess comprehensive knowledge of the menu offerings.
- Accurately serve food and beverages, ensuring proper presentation and temperature.
- Utilize the POS system efficiently to manage orders and adhere to cash handling protocols.
- Regularly check in with guests to ensure satisfaction and address any needs.
- Maintain cleanliness and organization of dining areas and service equipment.
- Complete assigned closing duties and reports diligently.
- Follow established safety and sanitation practices.
- Adhere to uniform and grooming standards consistently.
- Undertake additional tasks as directed by management.
Skills and Attributes
- Courteous, attentive, and friendly demeanor towards guests and colleagues.
- Strong organizational skills with a keen attention to detail.
- Ability to work efficiently without compromising service quality.
- Capacity to work independently while maintaining high performance standards.
- Team-oriented mindset with the ability to collaborate effectively.
- Required certifications: Food handlers and TIPS.
- Previous experience in customer-facing roles is essential.
- Proficiency in English is required.
- Familiarity with computerized cash registers is advantageous.
Additional Information
At Sonesta Hotels, we recognize the importance of benefits in supporting the health and financial well-being of our employees and their families. We offer a comprehensive benefits package that includes:
- Medical, Dental, and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Employee Discounts at Sonesta Hotels
- Educational Assistance Programs
- Paid Parental Leave
- Company Paid Life Insurance
- Short and Long Term Disability Insurance
- Various Employee Perks and Discounts
Application Process
Please ensure that your application is complete, including a resume, as incomplete submissions will not be considered.