Gift and Database Coordinator

3 weeks ago


Spartanburg, South Carolina, United States Converse University Full time
Job Description

Summary of Position: We are seeking a highly skilled and detail-oriented Gift and Database Coordinator to join our Advancement Services team at Converse University. The successful candidate will be responsible for researching, entering, and maintaining data in our development gift information system, as well as auditing the integrity of that data.

Key Responsibilities:

  • Accurately research and enter daily gift receipts, including checks, cash, credit-card transactions, securities, gifts-in-kind, wire transfers, internal transfers, and other forms of transactions.
  • Manage, retrieve, and enter web, mail, and phone credit-card gifts, bank drafts, and stock transfers, as well as payroll deduction gifts.
  • Generate acknowledgment letters, ensuring they are signed and mailed according to policies and procedures.
  • Make decisions and judgments involving the proper entry, allocation, and documentation of gifts to the University, accurately matching pledge payments to the correct pledge.
  • Verify financial data from daily transactions for the month and assist the Business Office with any questions.
  • Handle inquiries and questions from donors or distribute to Philanthropy Officers, the Office of Alumni, or Donor Relations.
  • Work with Auditors as needed.
  • Manage the matching gift program, process matching gift forms to be sent to matching companies, and follow up to ensure payment is received by Converse.

Database Management Responsibilities:

  • Research, enter, and maintain all levels of biographical information into the development information system, including creating new entity records for donors, prospects, and corporations, and updating records on an ongoing basis.
  • Review and analyze data problems.
  • Responsible for the data integrity of all data maintained by this position in the development information system, including maintaining the confidentiality of that data.
  • Maintain data hygiene by performing routine utility functions and making recommendations for best practices.
  • Generate department gift reports for Institutional Advancement, Athletics, Lawson Academy, and the School of the Arts.
  • Create and run queries, exports, imports, and reports to support fundraising efforts, including annual giving, planned gifts, matching gifts, events, and campaign reporting.
  • Generate weekly reports for the Institutional Advancement team and President's Office.
  • Assist with duplicate record cleanup.
  • Assist with database projects as needed.

Requirements:

  • Bachelor's degree or equivalent combination of training and experience.
  • Prior experience with database knowledge preferred.
  • Experience with prospect research or research preferred.

Skills and Abilities:

  • Ability to work in a fast-paced environment under deadlines.
  • Extensive experience with Microsoft Office Suite, including Word, Excel, and Google Suite.
  • Mail merge expertise and excellent proofreading skills.
  • Ability to maintain integrity of confidential data.
  • Ability to learn CRM software for donor database management.
  • Knowledge of development and fundraising principles highly desired.
  • Familiarity with planned giving instruments and practices preferred.
  • Self-starter, high energy, and goal-oriented.
  • Organizational skills, prompt and accurate reporting abilities, and an understanding of the confidential nature of developmental work.
  • Outstanding listening, communication, and personal relationship skills.
  • Proven ability to write and speak articulately.
  • Ability to work in a close and collaborative way with members of the advancement services, development, and finance office team members.
  • Comfortable managing multiple projects, priorities, and deadlines.
  • Commitment to the highest standards of customer service and professionalism.
  • Attention to detail, ability to multi-task, and high level of organization, and flexibility are critical to managing these responsibilities successfully.
  • Well-grounded philosophy of honesty, integrity, and respect.
  • Demonstrated ability to establish and maintain effective working relationships with various constituents, including both internal to the organization and with the public.
  • Ability to work with and engage a diverse group of people.
  • Ability to work independently yet value and support a team-based environment.
  • Demonstrated professionalism and positive attitude.


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