Restoration Project Manager

4 weeks ago


Spartanburg, South Carolina, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Job Summary

We are seeking a highly skilled Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management position leads their team to operational excellence.

Key Responsibilities
  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates
Requirements
  • Valid driver's license
  • High school diploma/GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred


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