ERP Implementation Specialist

7 days ago

San Antonio, Texas, United States BDO Full time

Job Summary:

BDO is seeking a highly skilled ERP Solution Delivery Lead to join our Enterprise Business Applications team. As a key member of our team, you will play a critical role in supporting digital transformation projects in the areas of Enterprise Resource Planning (ERP) and complementary applications.

Key Responsibilities:

  • Lead project work to successful completion, ensuring client expectations are met and exceeded.
  • Identify and grow strategic relationships with client personnel, including members of client senior management.
  • Understand client expectations and regularly communicate project updates to keep project delivery on course.
  • Identify areas of risk on engagements and develop plans to manage those risks.
  • Support the vision of the project solution.
  • Prepare and provide updates to project plan.
  • Maintain detailed work plans in Azure DevOps.
  • Prepare formal and informal presentations for client meetings.
  • Work as part of the project team, including BDO consultants and client team members, participating in scrums, planning, and status meetings.
  • Maintain the project change plan, including identification of new scope and preparation of change orders.
  • Provide project leadership for assessment, implementation, and optimization engagements.
  • Work with Project Manager to ensure that BDO's project governance framework is applied to projects and that governance documentation is maintained, published, and stored according to BDO Quality Audit standards.
  • Provide timely project communications to the client, including regular status reports and steering committee presentations.
  • Ensure that the BDO Project Team follows BDO Implementation Methodology and produces deliverables to standards and on schedule.
  • Participate in the ongoing refinement of BDO Project Governance, Implementation Methodology, contracts, and templates, mentor colleagues, and provide guidance and support.

Qualifications, Knowledge, Skills, and Abilities:

Education:

  • Bachelor's degree and five (5) or more years of industry experience with ERP solution delivery, required.
  • High School Diploma/GED and six (6) or more years of industry experience with ERP solution delivery, required.

Experience:

  • Five (5) or more years of comprehensive ERP solution delivery experience, including the support of budget, risks, resources, scope, issues, changes, and quality, required.
  • Experience with project planning, scoping, and management skills, required.
  • Experience with business process analysis and design and process flow skills, required.
  • Experience in planning, managing scope, timeline, or budget, required.
  • Client-facing consulting experience, preferred.

License(s)/Certification(s):

  • PMP, preferred.

Software:

  • Experience with one (1) or more of the following solutions, required: HCM Custom Applications Data analytics ERP (Dynamics 365 F&O, Business Central, CE) NetSuite CRM Cybersecurity.
  • Proficient in the use of Microsoft Office Applications, required.
  • MS Project, preferred.
  • Azure DevOps experience, preferred.
  • Microsoft Project experience, preferred.
  • Smartsheet experience, preferred.

Language(s):

  • N/A.

Other Knowledge, Skills, and Abilities:

  • Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details.
  • Strong analytical, facilitation, documentation, presentation, and communication skills.
  • Strong business process mapping skills.
  • Ability to lead and facilitate client workshops and sessions.
  • Comfortable engaging with clients on multiple implementations at the same time.
  • Excellent interpersonal and customer relationship skills.
  • Strong analytical, problem-solving, facilitation, documentation, and communication skills.
  • Ability to effectively manage a diverse project team and escalate performance issues to department leadership.
  • Strong knowledge of solution implementation methodologies.

Keywords:

Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian, Dayforce, HCM, Human Capital Management, Delivery Lead, Project Management.

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