Group Reservations Coordinator

6 days ago


Scottsdale, Arizona, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled Group Housing Coordinator to join our team at Marriott International. As a key member of our reservations team, you will be responsible for coordinating group room reservations and related functions with in-house departments, affiliates, and outside group contacts.

Key Responsibilities
  • Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts.
  • Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates.
  • Be proficient in all areas of reservations and general operations of the hotel.
  • Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.
  • Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
  • Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Requirements
  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience.
  • None
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

In joining Marriott International, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



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