Referral Coordinator

3 days ago


Coconut Creek, Florida, United States ChenMed Full time
Transforming Healthcare for Seniors

ChenMed is a family-owned and physician-led healthcare organization that is changing the face of healthcare for seniors. We are seeking a highly skilled and compassionate Referral Coordinator to join our team.

Key Responsibilities:

  • Serve as the primary point of contact for incoming and outgoing patient referrals, ensuring timely processing and assignment to appropriate providers.
  • Facilitate communication, collaboration, and coordination of care, coordinating appointments, referrals, and transitions of care between primary care, specialists, hospitals, and other healthcare settings.
  • Schedule patients utilizing coordinated provider lists, make necessary arrangements, and notify patients of appointment information.
  • Utilize web-based insurance platforms to generate referral authorizations and effectively communicate with patients and providers.
  • Follow up on referrals, ensuring completion of appointments and obtaining necessary documentation.
  • Provide exceptional customer service to internal and external customers, addressing phone calls and messages in a timely manner.

Requirements:

  • High school diploma or equivalent required.
  • A minimum of 1 year of referral experience in a healthcare setting required.
  • Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
  • Medical Assistant certification and CPR for Healthcare Providers preferred.

About ChenMed:

ChenMed is a rapidly growing organization that is transforming healthcare for seniors. We offer great compensation, comprehensive benefits, career development opportunities, and a supportive work environment. If you are passionate about delivering exceptional patient care and making a difference in the lives of our patients, we encourage you to apply.

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