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Care Coordinator

4 months ago

Walnut Creek, United States BASS Medical Group Full time

East Bay Brain & Spine is seeking a compassionate and organized Care Coordinator to join our dedicated team.

About the Role:

In this role, you will be the bridge between patients, physicians, and other healthcare providers. You will work diligently to ensure patients receive coordinated care throughout their healthcare journey. The position is at an outpatient neurosurgical office with patients with history of strokes, aneurysms, carotid stenosis, arteriovenous malformations, and brain tumors. There is growth potential in the position to expand into surgery or procedural scheduling and authorizations. Your responsibilities will include:

  • Patient Communication: Effectively communicate with patients by phone, email, and in person to schedule appointments, answer questions, and provide updates on their care plan.
  • Care Coordination: Collaborate with physicians, nurses, specialists, and other healthcare providers to place orders and obtaining authorizations.
  • Appointment Management: Schedule appointments, ensure timely referrals, and manage patient flow to minimize wait times.
  • Documentation: Maintain accurate and up-to-date patient records in the electronic health record (EHR).
  • Quality Assurance: Contribute to quality improvement initiatives by monitoring patient outcomes and identifying areas for improvement.


Requirements

•Excellent customer service/interpersonal skills

•At least two years experience as a medical assistant

•MA Certificate

•Medical terminology

•Excellent verbal and written communication skills

•Strong computer skills

Required Qualifications:

•Bachelor's Degree

Strongly Preferred Qualifications:

•Electronic Health Record (EPIC)

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.

Health & Welfare Benefits : Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance

Compensation will be based on experience

Pay Scale/Ranges: $30 .00 - $35.00 per hour .*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.