Accounts Receivable Specialist

2 weeks ago


Dallas, Texas, United States Sparks Group Full time

Position Overview:


Sparks Group is collaborating with several esteemed organizations to seek skilled Accounts Receivable Specialists for various employment opportunities, including contract, contract-to-hire, and direct hire roles.


Key Responsibilities:
1. Communicate with clients regarding overdue accounts through various channels such as phone, email, and postal mail.
2. Conduct regular collection calls to inform clients about their account balances and ensure adherence to payment commitments.
3. Investigate and resolve billing issues, including overpayments and underpayments, by issuing credit memos or processing refunds as necessary.
4. Execute small-balance write-offs in accordance with company policies and procedures.
5. Identify significant credit risks and escalate these issues to sales and senior management when appropriate.
6. Provide comprehensive weekly and monthly reports to the sales team and direct supervisor regarding customer accounts.
7. Foster and maintain strong professional relationships with managed accounts.
8. Perform additional tasks as assigned.

Qualifications:
- High School Diploma or equivalent is mandatory.
- A minimum of 2 years of experience in commercial collections within a dynamic, high-volume setting.
- Familiarity with billing and accounts receivable processes is highly advantageous.
- In-depth knowledge of the Fair Debt Collection Act and relevant state and federal regulations governing commercial collection practices.
- Proficient in Microsoft Office Suite, particularly Advanced Excel.
- Experience with larger ERP software systems is essential.
- Exceptional verbal and written communication skills are required.
- Ability to consistently meet deadlines and work autonomously while following provided guidelines.
- Must exhibit a customer-friendly demeanor and maintain professionalism at all times.

This position is conducted in-person.
Sparks Group is an equal opportunity employer.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protected veteran status.

This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing.

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