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Healthcare Accounts Receivable Specialist

2 months ago


Dallas, Texas, United States RPC Company Full time
Job Overview

We are currently seeking a Full-Time Healthcare Accounts Receivable Specialist to enhance our dedicated team in the North Dallas area. This role is essential for ensuring effective medical billing, patient account oversight, and accounts receivable management.

Compensation: $21/hr - $23/hr (Compensation is commensurate with experience)

Duration: Minimum of 90 days with potential for extension or permanent placement.

Work Schedule: Monday to Friday, 8 AM to 5 PM or 7 AM to 4 PM | Full-time, 40 hours per week guaranteed

Key Qualifications:

  • 1 to 3 years of experience in Healthcare Accounts Receivable is mandatory.
  • Experience with dental claims is highly desirable.
  • Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook.
  • Strong communication, analytical, problem-solving, and time management abilities.
  • High accuracy, efficiency, and accountability in all tasks.
  • Detail-oriented with excellent troubleshooting skills.

Primary Responsibilities:

  • Identify and resolve issues with payors; investigate discrepancies, follow up on missing information, and manage overdue accounts.
  • Communicate effectively with patients via phone.
  • Research and address inquiries related to outstanding balances and insurance policies.
  • Manage delinquent accounts; develop payment plans and ensure compliance by the guarantor; escalate accounts to the collections department when necessary.
  • Generate reports to pinpoint and address accounts receivable challenges.
  • Accurately input data, verify calculations, and maintain organized files.
  • Draft and send routine correspondence, including memos and appeals.
  • Collaborate with internal practices to obtain necessary documentation for patients and insurance providers.
  • Identify accounts requiring collection actions when contact with the patient or guarantor is unsuccessful.
  • Process the Accounts Receivable Report.
  • Initiate follow-ups for any delays in responses to statements or claims.
  • Handle incoming and outgoing mail as needed.
  • Ensure all patient and guarantor information is accurately recorded for the refunds team.
  • Document all communications regarding accounts, including phone calls, emails, and letters.
  • Deliver exceptional customer service to the practice.
  • Assist colleagues during their absence and support team members during peak periods.

Benefits: Immediate enrollment in various benefits including:

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Life insurance
  • Health Savings Account (HSA)
  • Supplemental Insurance (automatically enrolled if eligible)

Experience Requirements:

  • Patient Accounts Receivable: 1 year (Required)
  • Healthcare Revenue Cycle Management: 1 year (Required)
  • Medical Billing: 1 year (Required)
  • Dental Office Experience: 1 year (Preferred)
Company Overview

RPC Staffing, established in 2002, is a Veteran Owned Business recognized for its hands-on approach and industry expertise. We are HUB Certified and a proud member of the Association of the United States Army and the American Staffing Association. RPC Staffing has been acknowledged as one of Dallas Business Journal's Top Hispanic Owned Companies and has earned a spot on the INC. 5000 list of America's Fastest-Growing Private Companies. We are also a six-time recipient of Clearly Rated's Best of Staffing award and recognized by Forbes as one of America's Best Professional Recruiting Firms.