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Medical Office Coordinator

4 weeks ago

Peabody, Massachusetts, United States Vaco Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Vaco. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities
  • Greet and check-in patients, ensuring a smooth and efficient registration process
  • Verify patient demographics and insurance information, ensuring accuracy and compliance
  • Educate patients on insurance coverage and benefits, providing clear and concise information
  • Manage patient paperwork, including insurance forms, referrals, and authorizations
  • Direct patients to radiology as indicated by medical staff
  • Address patient balances and set up payment plans as needed
  • Schedule appointments and notate cancellations or rescheduling
  • Follow patient no-show and cancellation policies
  • Review and update patient eligibility
  • Print and verify day-end reviews
  • Submit daily payment collection reports
  • Balance daily receipts
  • Accept and review patient disability forms and medical records requests
  • Release records to patients once requests are fulfilled
  • Enter charges and payments for medical records requests
  • Accept labs from outside facilities and forward to clinical staff
  • Sign for incoming deliveries
  • Open and close the office prior to and following business hours
  • Assist patients and family members with requests
  • Maintain a professional work atmosphere

Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a medical office setting preferred
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • Proficiency in medical software and technology

What We Offer
  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development