Front Office Associate

1 month ago


Peabody, Massachusetts, United States RAYUS Radiology Full time

Job Summary: We are seeking a highly skilled and detail-oriented Front Office Associate to join our team at RAYUS Radiology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and referring professionals.

Key Responsibilities:

  • Registration: Greet and check-in patients, register demographic information, process payment plans and copays, and maintain accurate records.
  • Insurance: Verify patient insurance, pre-certify exams, obtain authorization, and handle release of information requests.
  • Scheduling: Arrange transportation, interpreters, and hotel accommodations for patients, enter and submit patient exam orders, and verify orders match exam schedules.

Requirements:

  • High school diploma or equivalent
  • Working knowledge of Microsoft Office
  • 1-2 years customer service experience
  • Proficient with using computer systems and typing

Preferred Qualifications:

  • Previous medical office experience
  • Medical terminology and office background
  • Insurance knowledge
  • Bilingual

About RAYUS Radiology: We are committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. We bring brilliance to health and wellness.



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