Point of Sale Equipment Specialist
7 days ago
About OWL Services
OWL Services is a leading provider of sales, installation, program management, and service solutions to various industries across the United States.
With a strong presence in the market, OWL Services delivers comprehensive services, including construction, compliance, and testing, maintenance and repair, modernization, and re-imaging, as well as EV charging solutions.
Our companies have received numerous awards for exceptional customer service, demonstrating our commitment to excellence.
Job Summary
The Staging Technician is responsible for loading software onto equipment to meet customer requirements.
Key Responsibilities
- Complete certification training on supported equipment.
- Unpack and set up point of sale equipment for loading.
- Load application software into equipment based on configuration information.
- Verify correct software versions and reload if necessary.
- Load customer database files into point of sale equipment.
- Verify communications between equipment and peripherals.
- Register equipment and software on the vendor website.
- Repack equipment and peripherals for shipment.
- Perform other related duties as assigned.
Requirements
- Basic knowledge of networking concepts.
- Experience in PC troubleshooting.
- Ability to diagnose PC hardware issues remotely.
- Background in video surveillance, networking, or computer repair is a plus.
- Ability to set up and program CCTV DVRs, HVRs, and NDVRs is preferred.
- Ability to configure and troubleshoot analog and IP-based cameras is preferred.
Physical Demands and Work Environment
The physical demands of this position require the ability to talk or hear, use hands or fingers, handle objects, and stand, walk, sit, and reach. Specific vision abilities are required, and the noise level in the work environment is moderate. Lifting up to 50 pounds may be required.
Benefits
- 10 paid holidays.
- Flexible time off.
- 401(k) company match.
- Health, dental, and vision insurance.
- HSA and FSA.
- Disability and occupational accident insurance.
- Company-paid life insurance policy.
- Employee assistance program (EAP).
- World-class paid training program.
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