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Administrative Services Director
2 months ago
Greenberg Traurig, a leading global law firm, is seeking an experienced Office Services Supervisor to oversee the daily operations of our Chicago office. As a key member of our team, you will be responsible for ensuring the smooth functioning of our office services department, copy center, and staff.
Key Responsibilities- Leadership and Supervision: Direct supervisory responsibility for the daily operations of the Office Services Department, copy center, and staff. Participate in the daily duties rotation as part of the coverage team.
- Project Coordination: Coordinate and oversee department projects, day-to-day operations, and long-range plans.
- Process Improvement: Recommend and implement changes and improvements in methods and procedures to higher-level management.
- Staff Development: Ensure current knowledge of firm policies and practices for office services staff, current knowledge of industry trends, and ongoing professional development of office services staff.
- Strategic Planning: Engage in strategic (long-range) planning by developing departmental goals and supporting objectives for other departments and practice groups.
- Policy Administration: Administer, comply with, and understand office/firm operation, policies, and procedures.
- Departmental Guidelines: Develop and communicate departmental guidelines and procedures to promote efficiency, effectiveness, excellent customer service, and improved employee relations, in alignment with the firm's culture and values.
- Service Delivery: Ensure accurate and timely responses to requests for departmental services.
- Performance Management: Effectively utilize the firm's performance management process to communicate performance expectations, monitor performance, coach employees, provide guidance in the resolution of problems, and manage unsatisfactory performance.
- Time and Attendance: Monitor time, attendance, and overtime to ensure accuracy and compliance with firm policies.
- Recruitment and Training: Participate in the interviewing, selection, and training process.
- Financial Management: Assist with finances, inclusive of annual budget creation/monitoring, approving invoices, cost analysis, and researching/negotiating vendor contracts.
- Vendor Management: Research and select products needed to support the department and office. Direct and monitor activity of subcontracted vendors (i.e., copiers, electrical, and HVAC).
- Resource Management: Manage firm resources responsibly.
- Additional Duties: Perform other related duties as assigned.
- Qualifications: Five plus years of prior law firm experience in office services or facilities, with 3 or more years' experience as a supervisor.
- Education: Bachelor's degree preferred.
- Computer Skills: Computer proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, and Outlook.
Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. We are an affirmative action employer and welcome applications from diverse candidates.
