Mail Operations Supervisor
1 week ago
Job Summary
In this role, you will oversee and coordinate the activities of clerks who process and distribute mail, as well as prepare outgoing materials for mailing. Under your leadership, the office will operate efficiently and effectively.
Key Responsibilities:
- Mail Processing and Distribution: Read and determine the department or official for whom mail is intended, and ensure that it is processed and distributed accurately and efficiently.
- Work Scheduling and Coordination: Determine work procedures, prepare work schedules, and expedite workflow to ensure that tasks are completed on time and to a high standard.
- Staff Management: Assign duties, examine work for exactness, neatness, and conformance to policies and procedures, and prioritize work and manage staff levels accordingly.
- Reporting and Invoicing: Establish a full understanding of Compass Group's reporting systems and produce client invoicing/billing in a timely and accurate manner.
- Additional Duties: Perform other duties as assigned by management.
Qualifications:
- Education: High school diploma; college degree preferred.
- Experience: Facilities experience preferred, but not required.
- Skills: Proven customer service experience, competent computer skills, including MS Office (Word, Excel, etc.) or equivalent, excellent communication skills, and the ability to work effectively in a team environment.
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