Scheduling Coordinator

1 week ago

Santa Barbara, California, United States 360 Behavioral Health Full time
About the Role

We are seeking a highly organized and detail-oriented Scheduling Assistant to join our team at 360 Behavioral Health. As a key member of our administrative team, you will play a critical role in supporting the delivery of services to our clients.

Key Responsibilities
  • Maintain service utilization above 90% for assigned office
  • Monitor service hours for each client based on permanent schedules
  • Track and address staff and client cancellations daily
  • Provide make up, re-schedule, or additional time for schedule changes
  • Maintain Permanent Schedules that includes but is not limited to managing the Client monthly calendars, case assignment sheets, and ensure all schedules are compliant with scheduling laws
  • Maintain staffing logs that includes but not limited to tracking unstaffed hours, partial hours, and fully staffed hours
  • Support new hires that includes but are not limited to tracking Staff training, providing training schedules, and coordinating Day 1
  • Support recruiting that includes but is not limited to maintaining the staffing log, updating staff and Client availability, and supporting recruiting events
  • Triage staff and client concerns
  • Conduct interviews with candidates
Requirements
  • Minimum 6 months of administrative experience
  • High School Diploma or GED
  • Ability to work in a high-paced, competitive, performance-based environment
  • Ability to multi-task with a high sense of urgency
  • Great customer service skills
  • Excellent Intrapersonal Skills
  • Excellent Phone etiquette
  • Ability to utilize a multi-line phone system
  • General Geographic understanding of the assigned catchment areas
  • Knowledge of Microsoft Office applications (e.g., Word, Excel, Outlook)
What We Offer
  • Competitive compensation ($20.00-$21.00/hr)
  • PTO/Sick Time
  • 7 Paid Holidays
  • Student loan repayment assistance for eligible roles
  • Bonus program(s) for eligible roles
  • Career development and advancement opportunities
  • Flexible scheduling
  • Great and fun company culture
  • Expansive Health, Vision, and Dental plans for our full-time partners
  • 401(K) retirement savings program
  • Mileage and phone reimbursement

We are an equal opportunity employer and are committed to providing reasonable accommodation to individuals with disabilities. If you need assistance with the application process, please contact us at [ADA Coordinator name and contact information].

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