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Scheduling Coordinator

2 months ago

Santa Barbara, California, United States Santa Barbara Center for Oral and Maxillofacial Surgery Full time
About the Role

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Santa Barbara Center for Oral and Maxillofacial Surgery. As a key member of our clinical team, you will play a vital role in ensuring seamless patient experiences from scheduling to check-in.

Key Responsibilities
  • Front Desk Operations: Greet patients and visitors with a friendly demeanor, assist with scheduling, and manage patient flow to reduce wait times.
  • Appointment Scheduling: Answer phones promptly, schedule appointments, and optimize patient satisfaction and provider time.
  • Administrative Tasks: Prepare daily schedules, collect patient financial responsibility, prepare patient charts, and maintain the reception area in a neat and orderly condition.
  • Communication: Maintain professional relationships with referring offices, ensure confidentiality of all information in accordance with HIPAA, and perform other related duties as assigned.
About Us

Santa Barbara Center for Oral and Maxillofacial Surgery is dedicated to providing exceptional oral surgery in a comforting environment. We prioritize patient needs through collaboration with their general dentist and strive for global leadership in oral health. Our vision is to deliver outstanding patient experiences and industry standards, while fostering a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance.

What We Offer
  • Competitive Compensation: Hourly wage with opportunities for career advancement.
  • Benefits Package: Health, dental, vision, life insurance, paid time off, 401(k), short/long term disability, employee assistance program, national discount and rewards marketplace, and BLS/CPR certification.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of customer service experience.
  • Skills: Strong teamwork and independent work capabilities, good judgment, and critical thinking.
Preferred Qualifications
  • Dental Terminology: Understanding of dental terminology.
  • Office Skills: Basic office skills such as typing and filing.
  • Organizational Skills: Good organizational skills and attention to detail.