Scheduling Coordinator
2 months ago
We are a leading provider of Applied Behavior Analysis (ABA) services, dedicated to delivering exceptional care to individuals with autism and developmental delays. With over three decades of experience, we have established ourselves as a trusted authority in the field.
Job SummaryThe Scheduling Assistant plays a critical role in supporting our mission by maximizing service delivery for assigned clients. This position will work closely with the administrative and clinical teams to maintain permanent scheduled service hours, ensuring seamless service delivery.
Key Responsibilities- Maintain service utilization above 90% for assigned offices, monitoring service hours and addressing staff and client cancellations daily.
- Manage permanent schedules, including client monthly calendars and case assignment sheets, ensuring compliance with scheduling laws.
- Track and maintain staffing logs, including unstaffed hours, partial hours, and fully staffed hours.
- Support new hires, including tracking staff training and providing training schedules.
- Support recruiting efforts, maintaining staffing logs and updating staff and client availability.
- Triage staff and client concerns.
- Conduct interviews with candidates.
- Minimum 6 months of administrative experience.
- High School Diploma or GED.
- Administrative experience, scheduling experience preferred.
- Ability to work in a high-paced, competitive environment.
- Ability to multi-task with a high sense of urgency.
- Great customer service skills.
- Excellent intrapersonal skills.
- Excellent phone etiquette.
- Ability to utilize a multi-line phone system.
- General geographic understanding of assigned catchment areas.
- Knowledge of Microsoft Office applications (Word, Excel, Outlook).
- Competitive compensation.
- PTO/Sick Time.
- 7 Paid Holidays.
- Student loan repayment assistance for eligible roles.
- Bonus program(s) for eligible roles.
- Career development and advancement opportunities.
- Flexible scheduling.
- Great and fun company culture.
- Expansive Health, Vision, and Dental plans for our full-time partners.
- 401(K) retirement savings program.
- Mileage and phone reimbursement.
360 Behavioral Health is an equal opportunity employer. We are committed to providing reasonable accommodation for individuals with disabilities. If you need assistance, please contact us at [insert contact information].
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