Team Leader

2 weeks ago


Chicago, Illinois, United States Massage Envy Full time

Position Overview:

Join a Dynamic Team at Massage Envy

Are you an enthusiastic leader with a passion for guiding others towards success? At Massage Envy, we empower you to excel while you motivate a dedicated group of professionals to provide exceptional service that enhances the well-being of our clients.

Benefits & Compensation:

  • Attractive base salary along with performance bonuses
  • Comprehensive healthcare options including medical, dental, and vision coverage
  • Retirement savings with a 401(k) matching program
  • Generous paid time off
  • Incentives for employee referrals
  • Access to an Employee Assistance Program
  • A flexible work schedule to support your work-life balance
  • Extensive training on products and services
  • Enjoy a complimentary massage, skincare, or stretch service each month
  • Receive 40% off all retail products

Ideal Candidates:

  • Possess management or sales experience, ideally in a service-oriented setting such as a spa, salon, or fitness center. Experience in the massage industry is advantageous but not mandatory.
  • Exhibit natural leadership qualities, fostering relationships while encouraging, coaching, and supporting a team.
  • Capable of handling challenging conversations in a constructive and professional manner.
  • Skilled in cultivating a positive workplace culture where all team members feel appreciated, issues are addressed promptly and fairly, and everyone is aligned with the mission.

Daily Responsibilities:

  • Oversee all operational functions including driving membership growth, promoting retail sales, guiding the team, managing financial transactions, overseeing inventory, and ensuring compliance with regulations.
  • Pursue continuous improvement by establishing goals, prioritizing tasks, and analyzing business performance.
  • Effectively address customer concerns while maintaining a safe and therapeutic environment.
  • Empower team members to develop and advance by setting clear expectations, providing ongoing training, and conducting regular performance reviews.
  • Build strong relationships and instill confidence among employees, members, and guests.

Culture & Development:

  • Recognition programs (such as Employee of the Month)
  • Leadership training and development focused on your success
  • A supportive community that values individuality and knowledge sharing

If you are ready to lead a team dedicated to helping others feel their best, we look forward to connecting with you.


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