IT Project Coordinator

4 days ago


Los Angeles, California, United States Academy of Television Arts & Sciences Full time
Job Summary

We are seeking a highly skilled IT Project Coordinator to join our team at the Academy of Television Arts & Sciences. As a key member of our technical operations team, you will be responsible for providing technical support and assistance for various IT and Digital Systems projects.

Key Responsibilities
  • Technical Support: Provide technical assistance and support for various IT and Digital Systems projects, including troubleshooting and resolving issues with software, networks, and devices.
  • Project Coordination: Coordinate meetings and collaborate with other IT team members on various projects, including system upgrades, software rollouts, and infrastructure enhancements.
  • Digital Asset Management: Manage digital assets by maintaining naming conventions, metadata, and content rights information.
  • Conference Room Support: Support and troubleshoot conference room technology, including Zoom Rooms, addressing audio/video and connectivity issues during meetings.
  • Analytics Reporting: Generate analytics reporting to support business decisions.
Requirements
  • Education: Bachelor's Degree
  • Experience: 2+ years' experience with projects and Information Technology.
  • Skills: Experience with testing, test script writing and issue tracking, experience generating analytics reporting, experience with Apple and PC hardware, software, and operating systems, familiarity with Office 365 applications and common troubleshooting techniques, experience with conference room technology, particularly supporting Zoom Rooms, proficiency with JIRA, strong problem-solving skills for hardware and software issues, excellent verbal and written communication skills to explain technical concepts to non-technical users, customer-focused with a commitment to high-quality support and service.


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