Audit and Front Office Supervisor

3 weeks ago


Wayne, New Jersey, United States Buffalo Lodging Associates Full time

As a Night Auditor at Buffalo Lodging Associates, you will have the opportunity to work in a dynamic and supportive environment where teamwork and collaboration are valued. This role requires a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer service.

About the Job

The successful candidate will be responsible for:

  • Ensuring seamless guest check-in and check-out processes.
  • Processing transactions, handling cash, and maintaining accurate records.
  • Providing personalized support to guests, responding to their needs, and resolving any issues that may arise.
  • Taking reservations, updating room assignments, and managing guest folios.
  • Closing out previous shifts, balancing accounts, and running night audit reports.

Requirements

  • Previous customer service experience in a hotel or hospitality setting.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with property management systems and Microsoft Office.

What We Offer

We provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, paid time off, and more. Our competitive salary is $48,000 per year, based on experience.



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