Audit and Front Office Supervisor
3 weeks ago
As a Night Auditor at Buffalo Lodging Associates, you will have the opportunity to work in a dynamic and supportive environment where teamwork and collaboration are valued. This role requires a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer service.
About the JobThe successful candidate will be responsible for:
- Ensuring seamless guest check-in and check-out processes.
- Processing transactions, handling cash, and maintaining accurate records.
- Providing personalized support to guests, responding to their needs, and resolving any issues that may arise.
- Taking reservations, updating room assignments, and managing guest folios.
- Closing out previous shifts, balancing accounts, and running night audit reports.
Requirements
- Previous customer service experience in a hotel or hospitality setting.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with property management systems and Microsoft Office.
What We Offer
We provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, paid time off, and more. Our competitive salary is $48,000 per year, based on experience.
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