Customer Service Liaison
3 days ago
Join us as a Guest Services Representative at Hilton Garden Inn, where you'll have the opportunity to make a lasting impression on our guests. As a key member of our Front Desk Team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless stay for our guests.
Responsibilities
• Manage guest relationships, responding promptly to inquiries and resolving issues efficiently
• Process guest check-ins and check-outs, handling payments and reservations accurately
• Maintain a clean and organized front desk area, ensuring a welcoming atmosphere for guests
Requirements
• 1-2 years of experience in a hotel setting, preferably with Marriott
• Basic computer knowledge, including Property Management Systems and Microsoft Office applications
• Excellent communication and interpersonal skills
Benefits
• Competitive hourly rate of $18-$22, depending on experience
• Medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off
• Opportunities for professional growth and development in a dynamic environment
About Our Company
Hilton Garden Inn is a leading hotel brand, offering guests a comfortable and convenient stay. Located just off Hamburg Turnpike, our hotel features 125 guest rooms and suites, perfect for business or leisure travelers.
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