Customer Service Specialist
1 week ago
United Motorsports of Richmond is seeking a knowledgeable and dedicated Service Advisor to enhance our customer service operations. We value individuals who are eager to expand their understanding of our diverse product range and who possess exceptional organizational skills, attention to detail, and effective communication abilities. As our dealership continues to grow, we are looking for a candidate who is enthusiastic about developing their expertise alongside our company.
Key Responsibilities
- Welcome customers and attentively assess their requirements.
- Foster a positive rapport with the technician team through clear communication.
- Inform customers about warranty options, potential savings, and the benefits of trading in versus repairing their vehicle.
- Oversee the dealership's operations by ensuring an accurate schedule for both internal workflows and porter services.
- Contact customers to update them on service needs, technician recommendations, and project completion timelines.
- Build and maintain strong customer relationships to encourage repeat business.
Qualifications and Skills
- Demonstrated experience as a Service Advisor or in a comparable position.
- Self-driven with exceptional customer service capabilities.
- In-depth knowledge of the powersports sector, including relevant technology and maintenance practices.
- Familiarity with industry-specific software (such as Lightspeed).
- Outstanding customer service skills, particularly in interpersonal communication.
- Strong organizational, decision-making, and problem-solving abilities.
- Relevant training and/or certifications as a Service Advisor.
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Customer Service Specialist
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Richmond, Kentucky, United States United Motorsports of Richmond Full timeJob OverviewUnited Motorsports of Richmond is seeking a skilled Customer Service Specialist to enhance our dedicated team. We are interested in candidates who are enthusiastic about expanding their knowledge of both existing and emerging product lines. Ideal applicants will possess strong organizational skills, attention to detail, and excellent...
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Customer Service Specialist
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Richmond, Kentucky, United States United Motorsports of Richmond Full timeJob OverviewUnited Motorsports of Richmond is seeking a skilled Service Advisor to enhance our dynamic workforce. We value individuals who are eager to expand their knowledge of both existing and new product lines, demonstrating strong organizational skills, attention to detail, and exceptional communication abilities. As our dealer network continues to...
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