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Customer Service Representative

2 months ago

Richmond, Kentucky, United States McAlister's Full time

About Us

McAlister's Deli is a rapidly growing fast casual restaurant concept in the southeast, known for its high-paced and team member friendly environment.

Our Culture

We pride ourselves on being a fun, respectful, and highly ethical workplace, where our leadership is hands-on and committed to helping our teams grow and succeed.

Job Summary

We are seeking a Customer Service Representative to join our team As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, handling payments, and maintaining a clean and safe environment for our guests.

Responsibilities

  • Guest Service
    • Welcome guests as they enter the restaurant
    • Interact with guests in a polite and friendly manner
  • Order Taking and Payment
    • Take orders from guests at the counter
    • Process payments and provide accurate change
  • Food Preparation and Service
    • Prepare and serve food to guests
    • Run food to tables
  • Cleanliness and Safety
    • Maintain a clean and safe environment for guests
    • Protect the establishment and guests by adhering to sanitation and safety policies

Requirements

  • Customer Service Skills
    • Provide exceptional customer service
    • Respond to guest inquiries and resolve complaints
  • Teamwork and Communication
    • Work effectively as part of a team
    • Communicate clearly and respectfully with guests and team members
  • Flexibility and Adaptability
    • Be flexible and adaptable in a fast-paced environment
    • Willings to learn and grow with the company

What We Offer

As a Customer Service Representative at McAlister's Deli, you will have the opportunity to work in a fun and dynamic environment, with a team that is passionate about providing exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.